At Ribbon Pins.com, we back each and every custom product we manufacture with our 100% quality guarantee.
These are the terms and conditions that govern all of our sales. Feel free to contact us if you have any questions.
Ribbon Pins.com is responsible for:
• Standing behind our products 100%. Ribbon Pins.com backs each and every product we manufacture with our 100% Quality Guarantee. We will replace (at no additional charge to you) any defective custom product. We only require that you submit your written claim of defective product to us within 30 days of receipt. For purposes of this Agreement, the term “defect” or “defective” means a manufacturing error.
• Confirming your order. Orders placed directly through our online ordering system allow a complete review of your ordering details, along with our Terms and Conditions.
• Producing your order correctly & on time. Once we have received your order through our online ordering system, your order will be processed and shipped within 1-2 business days.
• Shipping Your Product. Its our goal to have your product delivered to you on or before the date you need it. We hope you understand, however, that we cannot guarantee our deliveries nor be held responsible for delays in shipping which are beyond our control, such as inaccurate/undeliverable address information, U.S./Foreign Customs procedures, the mis-routing of your package by US Postal Service, or the unavailability of the addressee. In addition, there will be a shipping charge if the product is to be shipped to a location outside of the United States.
Refund will be offered within 30 Days of receipt of goods. The credit will be applied within 1-2 business days of notifying our office.
Disclaimer of Warranty. WE DO NOT WARRANT OR GUARANTEE THE MERCHANTIBILITY OR FITNESS OF THE PRODUCTS WE MANUFACTURE FOR ANY PARTICULAR PURPOSE, USE OR EVENT.
In the event that a legal dispute arises, it is agreed that the exclusive jurisdiction and venue for such a dispute is Westchester County, New York, USA., and that the prevailing party is entitled to an award of reasonable attorney’s fees before trial or hearing, during trial or hearing, after trial or hearing, and/or appeal. Should Ribbon Pins.com be named in a copyright/trademark infringement lawsuit arising out of Ribbon Pins.com’s’ use of a copyright/trademark protected item provided by you for use in your product, you agree to indemnify Ribbon Pins.com for any damages and/or litigation-related expenses borne by Ribbon Pins.com.
All of the products displayed on this web site containing corporate logos or registered trademarks are shown only to illustrate the reproduction capabilities of Ribbon Pins.com. Purchase of merchandise from Ribbon Pins.com in no way, shape or form grants you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.
We look forward to working with you, now and in the future!